ESGI Short, Medium, and Long-Term Goals
Customer relations
Innovation management
Hazardous substance management
Product accountability
Strategies | Performance goals | 2023 Goals | 2023 Results | Progress signal | 2024 Goals | 2030 Goals |
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Increase customer satisfaction | Proportion of Customer QBR ranking that reach first or second place | ≥ 83% | 83.1% | ≥85% | ≥90% |
Strategies | Performance goals | 2023 Goals | 2023 Results | Progress signal | 2024 Goals | 2030 Goals |
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Strategically maintain patent portfolio (6,000~8,000 granted patents) |
New patent applications per year | 5%~10% |
|
5%~10% | 5%~10% | |
Released patents per year | 5%~10% | 5%~10% | 5%~10% | |||
Expand technology fields and country coverages, enhance patent quality and increase overall patent value | Percentage of utility patents | >88% | 91.71% | >89% |
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Foster patent asset activation, e.g. transactions, licensing-out, or monetization | Participate in patent related projects, i.e. patent pools or organizations | Participated in patent related projects |
Participated in 1 patent related project | Participate in 1 or more patent related projects |
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Strategies | Performance goals | 2023 Goals | 2023 Results | Progress signal | 2024 Goals | 2030 Goals |
---|---|---|---|---|---|---|
Hazardous Substance Free (HSF) | Compliance with Hazardous Substance Free standards and customer requirements | 100% | 100% | 100% | 100% |
Strategies | Performance goals | 2023 Goals | 2023 Results | Progress signal | 2024 Goals | 2030 Goals |
---|---|---|---|---|---|---|
Improve environmental benefits of Product
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Compliance with energy label , safety label requirements and WEEE regulations | 100% | 100% | 100% | 100% |
- Note: green light is over 95%; yellow light is 90%~95%; red light is below 90%