Ethical Management

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Ethical Management

Ethical Management

Ethical Management

Policies and Organization

To foster a consistent value and culture among all Wistron employees, Wistron has established a "Code of Conduct" approved by the Board of Directors. This Code serves as the highest standard of conduct for all employees within Wistron, its subsidiaries, and its significant joint ventures, ensuring that all employees adhere to it in their business activities. Global Human Resources and Administration have primary authority and responsibility for enforcing this Code and establishing the necessary procedures to ensure its implementation.

To uphold integrity in business operations, Wistron has established a "Code of Ethical Conduct", "Ethical Corporate Management Best Practice Principles", and "Corporate Governance Best Practice Principles". These guidelines require all employees to clearly understand and adhere to this code of Ethics, respect and strictly observe confidentiality agreements with clients, and refrain from accepting gifts or special entertainment. Furthermore, Wistron strives to connect with customers, suppliers, business partners, and other entities with whom it conducts business, ensuring that they understand and support Wistron's core value of integrity. The Global Human Resources and Administration departments report and review the implementation of Wistron's integrity management practices to the Board of Directors at the end of each year.



Corruption Risk Management and Due Diligence

To ensure the transparency and effectiveness of its anti-corruption risk management mechanisms, Wistron has established a Board-approved Anti-Corruption and Anti-Bribery Policy, which expressly prohibits all forms of bribery and improper benefits. The Company has also established reporting, investigation, and internal control mechanisms to prevent corruption risks and uphold business integrity. In addition, Wistron launched a project in 2025 to implement the ISO 37001 Anti-Bribery Management System. The initial certification scope covers supply chain management-related processes at the corporate headquarters. The Company has passed external verification in June 2026 and planned to strengthen its culture of compliance through annual external surveillance audits.

In 2025, Wistron conducted anti-corruption and anti-bribery risk assessments across all global operating sites (100% coverage). Among 28 identified risk categories, two medium- to high-risk categories were identified: Supplier Management and Designated Supplier Procurement Management. To mitigate and effectively control potential corruption and bribery risks, the Company developed and implemented three action plans.

With regard to internal management, the company has identified areas such as Treasury Management & Corporate Communications, Global Supply Chain Management, and Administration Services as potentially risky areas. In addition to undergoing internal audits and regular rotations, supervisory personnel in these areas are also required to participate in training courses offered by external professional organizations to strengthen their compliance awareness.

With regard to external relationships, before establishing business relationships with agents, suppliers, customers, or other business partners, the company will first assess the legality of their business practices, their integrity policies, and any history of dishonest behavior. During business transactions, Wistron will explain its integrity policy and related regulations to its partners in accordance with internal operating procedures. Compliance with Wistron's anti-corruption policies will also be incorporated into commercial contracts. This includes clarifying reasonable payment terms, handling instances of dishonest behavior, and handling violations of contractual clauses prohibiting commissions, kickbacks, or other benefits. We explicitly refuse to directly or indirectly offer, promise, request, or accept any improper benefits in any form or name. Upon discovery of dishonest behavior, transactions will be immediately terminated and the partner will be designated as a target for non-dealing. Between 2022 and 2025, after investigation, a total of 1 case involving corruption was found, and no cases resulted in penalties from the competent authorities.

Commitment and Support

To ensure that all employees fully understand relevant regulations, Wistron continues to implement education, training, and promotional initiatives. For board members, in addition to having completed and signed the Code of Conduct acknowledgment, Wistron has also arranged training courses on preventing insider trading to ensure corporate governance responsibilities for operating with integrity. All new employees are required to read and sign the Code of Conduct acknowledgment and complete online ethics training, with a 100% signing and completion rate by 2025. For current employees, all personnel across all sites are required to undergo annual code of conduct training (including anti-corruption and anti-bribery topics) to instill a culture of integrity, with a 100% completion rate for all employees by 2025.



Code of Conduct Signing and Training
 
Item 2022 2023 2024 2025
Code of Conduct signing (%) 100% 100% 100% 100%
Coverage of orientation training for new employees (%) 100% 100% 100% 100%
Coverage of periodic training for all employees (%) 100% 100% 100% 100%
Training completion rate (%) 100% 100% 100% 100%



Reporting and Disciplinary Measures

Internal and external stakeholders are welcomed to contact the Global Human Resources and Administration Division for any questions regarding the Code of Conduct. For different categories of issues, Wistron has also established reporting and inquiry channels (as shown in table below) to communicate with internal and external stakeholders.
 

Category Ethical Management Workplace Equality Employee Feedback On-site Inquiries Regulations & Safety
Channel Reporting channel for corruption & ethics; President & CEO mailbox Sexual harassment reporting channel; discrimination and harassment hotline Employee suggestion box; QR code suggestion box; HR e-suggestion box Employee hotline; employee relations specialists; employee representative meetings Privacy protection hotline; emergency hotline; whistleblowing
Medium Email, hotline, website Hotline, extension line, email, written report Physical suggestion box, QR code form, mobile application Extension line, face-to-face communication, in-person meeting Extension line, written report, email
Relevant Topics Business ethics, corruption, violation of ethical conduct, human rights protection, environmental protection Sexual harassment, workplace bullying, discrimination, unfair treatment Labor relations, workplace environment, personal rights, feedback on management Work arrangements, frontline management, psychological counseling, inquiry on salary and benefits Violations of Wistron’s Privacy Policy, occupational safety and health, and emergency situations
Target Internal employees & external stakeholders (i.e., suppliers, customers etc.) Internal employees Internal employees Internal employees Internal employees & external stakeholders
Responsible Unit Office of the President & Global Human Resources and Administration Human Resources Department, Grievance Committee Human Resources Department, Administration Department Human Resources Department (employee relations), Labor Union/Labor Relations Committee Legal/compliance departments, work safety departments


Institutionalizing a Culture of Integrity through the Grievance and Reporting System

Wistron encourages all internal employees and external stakeholders to report any unethical conduct to the Company through its whistleblowing channels. The Company pledges to maintain confidentiality regarding the identity and content of reports and accepts anonymous reports to protect whistleblowers from receiving unfair treatment. The Company has a zero-tolerance policy for any violations of this Code of Conduct, including retaliation against whistleblowers. Any violation will be subject to disciplinary action in accordance with the relevant provisions of the Code of Conduct.

To ensure employees are familiar with reporting channels and related mechanisms, Wistron not only incorporates relevant content into new employee orientation and Code of Conduct training, but also promotes the reporting mechanism for Code of Conduct violations through public information walls and internal website announcements. This provides employees with information on reporting opportunities, reporting channels, handling procedures, and whistleblower rights. This encourages employees to proactively expose dishonest behavior and jointly implement the company's reporting system.

The Company maintains dedicated email and reporting platform channels for whistleblowing and grievance reporting. Reports of Code of Conduct violations are primarily handled by Global Human Resources and Administration. Each quarterly report summarizing the progress of handling appeals is submitted to the independent directors. Annual reports on the handling of these reports are submitted to the Board of Directors, the company's top management body. The Audit department oversees the investigation and handling of these reports.



Number of Reported / Substantiated Cases of Code of Conduct
Category Number of Reported / Substantiated Cases of Code of Conduct 2022 2023 2024 2025
Number of Cases Reported Number of Cases Substantiated
Business Ethics and Operations Corruption and bribery 0 0 0 3 1
Conflicts of interest 0 0 0 0 0
Fair competition 0 0 0 0 0
Money laundering / Insider trading 0 0 0 1 0
Trade secrets 0 1 1 0 0
Privacy / personal data protection 0 0 0 0 0
Others (Political contributions, charitable contributions, and social participation) 0 0 0 9 1
Total number of cases related to business ethics and operations 0 1 1 13 2
Protection of Human Rights Discrimination 0 0 0 1 0
Harassment / Misconduct 3 1 0 6 0
Occupational safety and health 0 1 0 1 0
Total number of cases related to protection of human rights 3 2 0 8 0
Environmental Protection Total number of cases related to environmental protection 0 0 0 0 0
Total 3 3 1 21 2



Summary of 2025 Grievances & Reports: Investigation and Outcomes
 
Category Location / Case Details / Summary of Investigation Outcome
Corruption and Bribery HQ/Procurement|Allegation that a supplier colluded with a Wistron buyer for improper gain → No substantiating evidence found Closed
HQ|Allegation that a supervisor accepted bribes from an equipment supplier in exchange for providing tender information → No substantiating evidence found Closed
Chongqing Site|Supervisor falsely reported bonus payments → Substantiated Major demerit & reassignment
Money Laundering or Insider Trading Taiwan Office|Employee suspected of insider trading → Reported allegations were inconsistent with findings Closed
Other HQ|Insufficient transparency regarding the procurement of data center equipment → Responsible contact informed and project status communicated to the supplier Closed
Kunshan Site|Outstanding payment dispute related to electrostatic garment transactions from 2004–2005 → No relevant internal records available and the complainant was unable to provide supporting evidence Provisionally closed
Texas Site|Alleged non-compliance with SOPs → Investigation found no evidence supporting the allegation Closed
Allegation that a contract worker falsified information during the recruitment process → No current employee matching the reported circumstances was identified Closed
HQ|Allegation that Wistron used unauthorized software → Usage was found to be compliant with licensing requirements Closed
Hsinchu Site|Recycling contractor suspected of infringing upon Wistron’s interests → Insufficient key evidence to substantiate the allegation Provisionally closed
Texas Site|Suspected non-compliance involving contractor-supplier relationships and material handling procedures → Insufficient critical evidence to substantiate the allegation Provisionally closed
Chongqing Site|Employee stole and sold company property for personal gain → Substantiated Dismissed & handed over to the police
Malaysia Site|Employee reported for applying and paying unreasonable facility fees of factory registration → No evidence of non-compliance was identified Closed
Discrimination Mexico Site|Alleged unreasonable rejection of an external applicant → Complainant was a former employee who was not eligible for rehire due to unsatisfactory performance Closed
Harassment/Misconduct Taiwan Office|Supervisor assigned excessive workloads and obstructed leave arrangements before an employee’s departure → Resolved through intervention and communication by secondary management Closed upon resolution
Taiwan Office|Employee alleged unlawful dismissal → Investigation confirmed that the employee had committed serious violations of the Code of Conduct and other company regulations; dismissal procedures were compliant Closed
Kaohsiung Opto-Electronics|Male employee alleged to have harassed a female employee → Investigation found no intent to harass, and the female employee stated that no inappropriate conduct had occurred Provisionally closed
Taiwan Office|Supplier allegation of bullying by Wistron supervisor → Resolved through communication between both parties’ management teams Closed upon resolution
Hsinchu Site|Complaint regarding poor attitude by a security guard → None was identified; additional training and discipline imposed afterward Strengthened training
Hsinchu Site|Allegation of improper management practices by a supervisor → Investigation determined the complaint had been filed under another employee’s name without authorization; the employee concerned did not wish to pursue a complaint Closed
Occupational Safety and Health Hsinchu Site|Employee failed to comply with designated smoking area requirements → Additional no-smoking signage installed, security patrols strengthened, and plant-wide announcements made Strengthened management measures



Important Issues of Ethical Management


Anti-Competitive Behavior

Operating with integrity is a fundamental corporate social responsibility. Wistron has established a "Ethical Corporate Management Best Practice Principles", requiring all employees to conduct their operations in compliance with relevant fair competition laws. These regulations prohibit price fixing, bid manipulation, production restrictions and quotas, or market sharing or division by allocating customers, suppliers, operating territories, or business types. Wistron strictly adheres to all applicable laws in business operations and incorporates topics related to fair trade into Code of Conduct training to ensure that all employees understand relevant regulations. From 2022 to 2025, the Company has not been penalized by authorities for anti-competitive conduct or monopolistic practices, and monetary losses due to lawsuits related to anti-competition laws were zero.
        



Political and Charitable Contributions

Under the Company’s Code of Conduct, all political contributions—direct or indirect—by employees to political parties or politically active organizations or individuals must comply with the following principles:
1. Comply with applicable laws and regulations; contributions may not be used to seek business or transactional advantages. Any legitimate political donations made in Wistron’s name, regardless of amount, must be approved by the Chairman. 
2. Employees may not, without authorization, make political contributions on behalf of the Company. 
3. Company property, facilities, or work hours may not be used for any political activities.

From 2022 to 2025, the Company did not make any political contributions. However, Wistron respects employees’ freedom of political expression and encourages them to fulfill their civic responsibilities. In terms of public welfare and charitable giving, all donations and sponsorships are governed by internal management regulations, which strictly prohibit disguised bribery or personal gain. These rules ensure compliance with anti-corruption standards and legal requirements.



Supplier Ethical Management

Wistron has established a Supplier Code of Conduct that clearly outlines the behavioral norms and standards for supply chain partners. In addition to fully disseminating Wistron's anti-corruption policies to suppliers through training courses on the Wistron Global Learning Platform, Wistron also continuously promotes its integrity management policies and beliefs at annual supplier conferences, as well as providing information on a dedicated email reporting channel. Through these promotional measures and management mechanisms, Wistron's suppliers remained free of corruption or other violations of integrity in 2025.

The company also has a dedicated reporting and complaint email channel for suppliers (GSCM_Office@wistron.com). Global Supply Chain Management is the primary recipient of reports of violations of the Supplier Code of Conduct. In 2025, there were zero reported cases, and zero cases of contract termination due to dishonest behavior.

In addition to actively implementing the philosophy and core values ​​of integrity in internal management and external business relationships, Wistron has also introduced an external third-party audit mechanism since fiscal 2023 to help identify blind spots in internal controls and improve operational processes, thereby further reducing operational risks and enhancing the transparency, credibility, and reputation of its operations (Statement of Compliance).



2025 Ethical management implementation status
Complete and transparent corporate integrity governance procedures
  1. 2025 CommonWealth Magazine CSR Awards  - Large Enterprise - Manufacturing - 1st Place.
  2. Top 5% of Listed Companies in Corporate Governance Evaluation (7th Consecutive Year).
Implementation of corporate compliance and integrity
  1. The global integrated complaint platform, ethic@wistron.com, received 21 cases filed throughout the year, with 2 cases resulting in conviction.
  2. The implementation of the ISO 37001 anti-bribery management system was initiated.
Corporate transparency and integrity policies and declarations
  1. Two policies were revised and one new policy was promulgated in 2025.
  2. Core values ​​were incorporated into the performance appraisal system: Integrity 4.69/5 points, Core values ​​4.64/5 points.
  3. Core values ​​were integrated into the employee engagement survey: Integrity 90.5%, Core values ​​89.4%.
  • Note 1: Data cut-off date 2025/12/31
  • Note 2: Information above has been reported in the board meeting on 2025/12/19



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