Ethical Management

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Ethical Management

Ethical Management

Ethical Management

Policies and Organization

To foster a consistent value and culture among all Wistron employees, Wistron has established a "Code of Conduct" approved by the Board of Directors. This Code serves as the highest standard of conduct for all employees within Wistron, its subsidiaries, and its significant joint ventures, ensuring that all employees adhere to it in their business activities. Global Human Resources and Administration have primary authority and responsibility for enforcing this Code and establishing the necessary procedures to ensure its implementation.

To uphold integrity in business operations, Wistron has established a "Code of Ethical Conduct", "Ethical Corporate Management Best Practice Principles", and "Corporate Governance Best Practice Principles". These guidelines require all employees to clearly understand and adhere to this Code of Ethics, respect and strictly observe confidentiality agreements with clients, and refrain from accepting gifts or special entertainment. Furthermore, Wistron strives to connect with customers, suppliers, business partners, and other entities with whom it conducts business, ensuring that they understand and support Wistron's core value of integrity. The Global Human Resources and Administration departments report and review the implementation of Wistron's integrity management practices to the Board of Directors at the end of each year.



Corruption Risk Management and Due Diligence

To ensure the transparency and effectiveness of its corruption risk management mechanisms, Wistron regularly has its compliance management system audited and verified by an independent third-party organization to continuously strengthen its compliance culture.

With regard to internal management, the company has identified areas such as Treasury Management & Corporate Communications, Global Supply Chain Management, and Administration Services as potentially risky areas. In addition to undergoing internal audits and regular rotations, supervisory personnel in these areas are also required to participate in training courses offered by external professional organizations to strengthen their compliance awareness.

With regard to external relationships, before establishing business relationships with agents, suppliers, customers, or other business partners, the company will first assess the legality of their business practices, their integrity policies, and any history of dishonest behavior. During business transactions, Wistron will explain its integrity policy and related regulations to its partners in accordance with internal operating procedures. Compliance with Wistron's anti-corruption policies will also be incorporated into commercial contracts. This includes clarifying reasonable payment terms, handling instances of dishonest behavior, and handling violations of contractual clauses prohibiting commissions, kickbacks, or other benefits. We explicitly refuse to directly or indirectly offer, promise, request, or accept any improper benefits in any form or name. Upon discovery of dishonest behavior, transactions will be immediately terminated and the partner will be designated as a target for non-dealing. From 2021 to 2024, no reported cases were investigated, revealing corruption or bribery, and no penalties were imposed by competent authorities for such cases.

Commitment and Support

To ensure that all employees fully understand relevant regulations, Wistron continues to implement education, training, and promotional initiatives. For board members, in addition to having completed and signed the Code of Conduct acknowledgment, Wistron has also arranged training courses on preventing insider trading to ensure corporate governance responsibilities for operating with integrity. All new employees are required to read and sign the Code of Conduct acknowledgment and complete online ethics training, with a 100% signing and completion rate by 2024. For current employees, all personnel across all sites are required to undergo annual Code of Conduct training (including anti-corruption and anti-bribery topics) to instill a culture of integrity, with a 100% completion rate for all employees by 2024.



Code of Conduct signing and training
 
Item 2021 2022 2023 2024
Code of Conduct coverage (%) 100% 100% 100% 100%
Code of Conduct signing (%) 99.9% 100% 100% 100%
Coverage of orientation training for new employees (%) 100% 100% 100% 100%
Coverage of periodic training for all employees (%) 100% 100% 100% 100%
Training completion rate 99.9% 100% 100% 100%



Reporting and Disciplinary Measures

Internal and external stakeholders may raise any questions regarding the Code of Conduct with the Global Human Resources and Administration department. Subsidiaries and joint ventures over which the Company has significant influence have established consultation channels for stakeholder communication.

Wistron encourages all internal employees and external stakeholders to report any unethical conduct to the Company through its whistleblowing channels. The Company pledges to maintain confidentiality regarding the identity and content of reports and accepts anonymous reports to protect whistleblowers from receiving unfair treatment. The Company has a zero-tolerance policy for any violations of this Code of Conduct, including retaliation against whistleblowers. Any violation will be subject to disciplinary action in accordance with the relevant provisions of the Code of Conduct.

To ensure employees are familiar with reporting channels and related mechanisms, Wistron not only incorporates relevant content into new employee orientation and Code of Conduct training, but also promotes the reporting mechanism for Code of Conduct violations through public information walls and internal website announcements. This provides employees with information on reporting opportunities, reporting channels, handling procedures, and whistleblower rights. This encourages employees to proactively expose dishonest behavior and jointly implement the company's reporting system.

The company has established a dedicated email address for reporting complaints (ethic@wistron.com). Reports of Code of Conduct violations are primarily handled by Global Human Resources and Administration. Annual reports on the handling of these reports are submitted to the Board of Directors, the company's top management body. The Audit department oversees the investigation and handling of these reports.



Number of reported / filed cases of Code of Conduct
Number of reported / filed cases of Code of Conduct 2021 2022 2023 2024
Number of Cases Reported Number of Cases Filed
Business Ethics and Operations Corruption and bribery 0 0 0 4 (Note 1) 0
Conflicts of interest 0 0 0 1 (Note 2) 0
Fair competition 0 0 0 2 (Note 3) 0
Insider trading 0 0 0 0 0
Trade secrets 0 0 1 5 (Note 4) 1
Privacy/personal data protection 0 0 0 0 0
Others (Political contributions, charitable contributions, and social participation) 0 0 0 0 0
Total number of cases related to business ethics and operations 0 0 1 12 1
Protection of Human Rights Discrimination 0 0 0 3 (Note 5) 0
Harassment 0 3 1 3 (Note 6) 0
Occupational safety and health 0 0 1 1 (Note 7) 0
Total number of cases related to protection of human rights 0 3 2 7 0
Environmental Protection Total number of cases related to environmental protection 0 0 0 0 0
Total 0 3 3 19 1
  • Note 1: Two reports alleging bribery by purchasing staff at the Taiwan office, one report alleging suspected bribery by suppliers at the Malaysian site, and one report alleging bribery by staff in the headquarters' construction department. Upon investigation, no concrete evidence was found.
  • Note 2: One report alleges that Wistron assets were circulated and sold outside the company. Upon investigation, it was found that they were not public assets of Wistron.
  • Note 3: One report indicated that a subsidiary failed to fulfill a purchase contract. After negotiation, both parties reached a consensus on the terms of the transaction. Another report indicated that there were flaws in the negotiation process for the photocopier contract at the Hsinchu site. Upon investigation, the plant had no plans to negotiate a new contract at the time.
  • Note 4: 1 case was a warning about poaching by external parties, and the relevant department heads have been reminded to pay attention and take preventive measures; 1 case was a report of Wistron personnel stealing the company's employee accounts, which was found to be untrue after investigation; 1 case was a report of the Taiwan office laboratory harboring external parties, but no concrete evidence was found after investigation; 1 case was a report of the use of unauthorized fonts in the Kunshan site activities, and the message was found to be phishing in nature; 1 case was a report of the use of unauthorized fonts in the Taiwan office, which was found to be true. The legal department representative has completed the licensing plan agreement with the other party, and internally requires that related promotional activities and program development projects mainly use open source fonts. If there is a need to use special fonts, it must be reported to the management unit for evaluation and approval of the relevant licensing contract.
  • Note 5: One case involved an employee at the Malaysian site complaining about unfair bonus distribution. After communication, the complainant agreed to the negotiated outcome. One case involved a complaint about discrimination by the current management of the former Indian site. Since Wistron no longer has substantive jurisdiction, the complainant was asked to file a complaint through the current company window of the plant. One case involved an employee at the Czech site complaining about the supervisor not renewing his contract due to religious discrimination. After investigation, it was found that the complainant's contract was not renewed due to poor performance.
  • Note 6: 1 report of dating scam by Taiwan office employees; upon investigation, the person reported was not a Wistron employee; 1 report of harassment by Taiwan office employees; upon investigation, the person reported had resigned; 1 report of verbal bullying by a supervisor by a Taiwan office employee; upon investigation, the content of the report was inconsistent with the facts.
  • Note 7: One anonymous report alleges that production line personnel at the Hsinchu site failed to comply with safety and health regulations. Because we were unable to obtain more detailed information from the reporter, we conducted safety and health awareness training in the department identified by the reporter.



Important Issues of Ethical Management

Anti-Competitive Behavior

Operating with integrity is a fundamental corporate social responsibility. Wistron has established a "Ethical Corporate Management Best Practice Principles", requiring all employees to conduct their operations in compliance with relevant fair competition laws. These regulations prohibit price fixing, bid manipulation, production restrictions and quotas, or market sharing or division by allocating customers, suppliers, operating territories, or business types. Wistron strictly complies with relevant laws and regulations in all aspects of its operations and management. From 2021 to 2024, the company was not penalized by any competent authority for anti-competitive practices or monopolistic practices.



Political and Charitable Contributions

The Company adheres to the principle of political neutrality and does not actively participate in political parties or political activities, nor does it engage in any lobbying activities. Any political donation plans will strictly comply with relevant laws and regulations, ensuring that they do not seek any commercial advantage or transactional advantage, and avoiding using political or charitable donations as a means of corruption or bribery. While the Company did not make any political donations between 2021 and 2024, we respect our employees' freedom to express their political opinions and encourage them to fulfill their civic responsibilities.

Regarding charitable donations, the Company implements internal regulations that explicitly prohibit disguised bribery and profiteering, ensuring compliance with anti-corruption standards and relevant legal requirements.



Supplier Ethical Management

Wistron has established a Supplier Code of Conduct that clearly outlines the behavioral norms and standards for supply chain partners. In addition to fully disseminating Wistron's anti-corruption policies to suppliers through training courses on the Wistron Global Learning Platform, Wistron also continuously promotes its integrity management policies and beliefs at annual supplier conferences, as well as providing information on a dedicated email reporting channel. Through these promotional measures and management mechanisms, Wistron's suppliers remained free of corruption or other violations of integrity in 2024.

The company also has a dedicated reporting and complaint email channel for suppliers (GSCM_Office@wistron.com). Global Supply Chain Management is the primary recipient of reports of violations of the Supplier Code of Conduct. In 2024, there were zero reported cases, and zero cases of contract termination due to dishonest behavior.

In addition to actively implementing the philosophy and core values ​​of integrity in internal management and external business relationships, Wistron has also introduced an external third-party audit mechanism since fiscal 2023 to help identify blind spots in internal controls and improve operational processes, thereby further reducing operational risks and enhancing the transparency, credibility, and reputation of its operations (Statement of Compliance).



2024 Ethical management implementation status
Commitment of Suppliers
  1. KPromote the company's integrity policy and Wistron's Supplier Code of Conduct through the global supplier education and training platform.
  2. Completion rate of Supplier Commitment:  1,337 / 1,337 (100%)
Training
  1. Simon’s Talk training: 831 new indirect employees (100%)
  2. Code of Conduct training: 100% of employees
Commitment
  1. Statement of Compliance with Code of Conduct for 100% of employees
  2. Statement of Compliance with ethical management for board of directors and senior management
Advocacy
  1. Core values promotion activities: held in 9 sites around the world, with a total of 940 employees participating.
  2. Whistleblowing system: ethic@wistron.com  Cases of breach of integrity after investigation: 1 (Trade secrets case) 
  • Note 1: Data cut-off date 2024/12/31
  • Note 2: Information above has been reported in the board meeting on 2024/12/20