Stakeholder Engagement

Stakeholder Engagement

Stakeholder Engagement

Stakeholder Engagement

 

Wistron has adopted the Global Reporting Initiative Standards (GRI Standards) and the AA1000 Stakeholder Engagement Standards as the framework to establish the procedures for identifying material topics for sustainable development. We rely on the five major principles – Dependency, Responsibility, Influence, Diverse Perspectives, and Tension - outlined in the AA1000 Stakeholder Engagement Standards (SES) to ensure effective communication with stakeholders. Stakeholders are classified into seven groups: Employees, Customers, Shareholders/Investors, Suppliers/Contractors, Government/Competent Authorities, Non-Profit Organizations/Communities, and Media. As contractors are considered important partners for our offices and manufacturing sites, we’ve developed separate surveys to engage with and manage our contractors.

The communication methods and results with various stakeholders in 2023 are as follows, and the report was submitted to the Board of Directors on March 12, 2024.



Employees
Customer
Shareholders/Investors
Suppliers/Contractors
Government Agencies/Competent Authorities
Non-Profit Organizations/Communities
Media


Stakeholders Stakeholders’ Significance to Wistron  Key Issues of Concern in 2023 2023 Engagements & Outcomes Communication Method and Channel Communication Frequency
Employees Wistron embraces a humanistic approach, attracting top talents globally. We prioritize comprehensive salary, benefits, training, and employee support systems to foster potential, boost performance, and pursue sustainability together.
  • Inform0ation security
  • Occupational health and safety
  • Employee care and support
  • Air pollution and waste management
  • Sustainable manufacturing
  • Employee engagement:  77.3% (out of 100%) 
  • Employee satisfaction: 52.4% (out of 100%)
Engagement surveys for indirect employees and satisfaction surveys for direct employees
  • Engagement surveys for indirect employees are conducted once every 1~2 years.
  • Satisfaction surveys for direct employees are conducted once every year.
  • Wistron was awarded the "Talent Sustainability Award" by CommonWealth Magazine
  • Wistron’s Malaysia Plant was selected as "Best Companies to Work for in Asia" in 2023 by HR Asia Magazine
Participation in third-party assessments Ad hoc
7 communication sessions held around the world with a total of 505 participants and a satisfaction rate of 99% Two-way communication activities for supervisors
and key personnel
Annually
  • 3,089 participants supported the global core value course and reported a 4.7 (out of 5) satisfaction score
  • 14,859 participants supported global core value campaigns and reported a 4.6 (out of 5) satisfaction score
Training, advocacy campaigns Ad hoc
All (100%) employees completed and signed our code of conduct training Global online education and Training on code of conduct Annually
Average of 40.9 training hours for employees around the world Onboarding training In accordance with the recruitment status of new
employees
Four meetings (March, May, July, and October) Management and staff representatives meet to discuss employees’ suggestions and proposals Quarterly



Communication Channel

Employees Customer Shareholders/Investors Suppliers/ Contractors Government Agencies/Competent Authorities Non-Profit Organizations/Communities Media
Reporting cases of Anti-corruption and integrity violations
Email: ethic@wistron.com
 
Customer relationship
  • Enterprise products (servers, storage devices)
Email: enterpriseBG@wistron.com
 
  • Portable products (laptops, handheld devices)
Email: mobileBG@wistron.com
 
  • Solutions for professional displays
Email: Professional_Display@wistron.com
Investor relationship
Email: ir_office@wistron.com
Supplier relationship
Email: GSCM_Office@wistron.com
Public relationship
Email: pr_office@wistron.com