Innovation
ESGI Short, Medium, and Long-Term Goals
Customer relations
Product R&D and
Innovation
Innovation
Green Products
| Strategies | Performance goals | 2024 Goals | 2024 Results | Progress signal | 2025 Goals | 2030 Goals |
|---|---|---|---|---|---|---|
| Increase customer satisfaction | Satisfaction ratio from customer satisfaction surveys | ≥ 85% | 85.5% |  |
≥86% | ≥90% |
| Strategies | Performance goals | 2024 Goals | 2024 Results | Progress signal | 2025 Goals | 2030 Goals |
|---|---|---|---|---|---|---|
| Strategically maintain patent portfolio (6,000~8,000 granted patents) |
New patent applications per year | 5%~10% |
|
|
5%~10% | 5%~10% |
| Released patents per year | 5%~10% | |
5%~10% | 5%~10% | ||
| Diversify patent filings across various technology fields and countries, enhance patent quality and increase overall patent value |
Percentage of utility patents | >89% | 94.82% | |
>90% |
|
| Foster patent asset activation, e.g. transactions, licensing-out, or monetization | Participate in patent related projects, i.e. patent pools or organizations | Participated in patent related projects |
Participated in 1 patent related project | |
Participate in 1 or more patent related projects |
|
| Strategies | Performance goals | 2024 Goals | 2024 Results | Progress signal | 2025 Goals | 2030 Goals |
|---|---|---|---|---|---|---|
| Hazardous Substance Free (HSF) | Compliance with Hazardous Substance Free standards and customer requirements | 100% | 100% | |
100% | 100% |
| Improve environmental benefits of products |
Percentage of products compliant with customer requirements for local energy labels | 100% | 100% | |
100% | 100% |
