Occupational Safety and Health

ESG News Letter

Email address is required !

Email address is invalid !


Error, please try again later

${ responseMsg }

Contact Us

If you have any questions, comments or suggestions regarding ESG, please contact us.
Email: ESG@wistron.com

Occupational Safety and Health

Occupational Safety and Health

Occupational Safety and Health Policy and Targets

Based on the prevention of injury and health effects on personnel, Wistron is committed to abiding by all occupational safety and health regulations and other requirements. The occupational safety and health awareness of our employees within the scope of the Company's control has been announced and strengthened through policies.
Meanwhile, the dedicated unit supervises the occupational safety management of each plant area and it is also responsible for implementing occupational safety management activities to reduce the risks of accidents. Each plant sets its own applicable performance goals in accordance with the Company's occupational safety policy, and the Company's overall goal is zero major work safety incidents (accidents involving deaths are defined as major work safety incidents).

The Company's overall targets:   0   major work safety incidents

Occupational health and safety management system

Wistron has approximately 50,000 employees in all plants. All plants have introduced ISO 45001 occupational health and safety management system (OHSMS) to effectively manage safety and health of the environment and maintain the operation of a good working environment for our employees.

Site Original Issue Date Expiration Date
Neihu Headquaters / Hsichih Office Complex / Hsinchu Plant 2021/5/12 2024/5/11
Chongqing Plant 2021/8/30 2024/9/10
Chengdu Plant 2022/7/27 2025/8/10
Zhongshan Plant 2019/9/11 2024/10/8
Taizhou Plant 2021/3/18 2024/3/17
Kunshan Plant 2020/10/20 2026/8/19
Kunshan Optical Plant 2022/8/8 2025/7/26
Mexico Plant 2022/8/28 2025/7/15
Czech Plant 2020/3/14 2026/3/13

Labor Safety Committee

All Wistron plants have established the Labor Safety and Health Committee to process the tasks of the occupational safety and health of their plants, facilitate communication, provide consultation, and respond to complaints. The members of the Committee include managers responsible for decision-making as well as labor representatives. Meanwhile, the communication channel for employee participation and consultation in occupational safety and health management system are provided. Employees can submit questions or opinions on occupational safety and health to the representatives of the Department who shall propose them in annual meetings. It allows our employees to directly communicate with senior managers through the Committee.

Specific Measures for Occupational Safety and Health

Hazard Identification
  • Regularly organizing environmental hazards risk assessments to assess whether the operating procedures comply with regulations
  • The Company requires corrections for non-compliant procedures in accordance with legal requirements and tracks improvement through internal regulations
Communication and engagement
  • Labor Safety Committee
  • Internal communication, providing consultation, and reporting procedures
Health Protection
  • The Company arranges specific health examinations for employees working at special positions (e.g., high-noise, dust, and X-ray, etc.)
  • Regular operation environment inspections
  • The Company sets up medical rooms or assigns doctors to work onsite and provides psychological consultation services
Training and education
  • Safety and health education and training for new employees
  • We organize trainings for special hazards or first aid for special operation needs
  • The Occupational Safety and Health Management System officer training program is launched regularly every year
  • We organize health seminars and invite experts to give speeches and answer employees' questions on health
Emergency Response
  • Multi-scenario escape and evacuation simulation drills (daytime/nighttime and earthquakes) were arranged with four types of courses in 2022
  • Response drills for fire safety, confined spaces, and chemical leaks were arranged with 30 types of courses in 2022
  • Emergency first aid and responders training were arranged with 12 types of courses in 2022
Protection measures
  • The Company has established rigorous application and control regulations for special positions (e.g., operations of soldering, usage of chemicals, and work in noisy environments) and corresponding control plans or measures are formulated based on the results of risk assessment
  • Continuous improvement of the occupational safety and health management system is implemented
  • Require the use of personal protection equipment
Supplier Management
  • When new suppliers are introduced, the Company verifies that they meet the basic requirements for occupational safety and health management certification
  • Include occupational safety management into regular evaluation of supplier audit items
Internal audit
  • Internal audits are implemented at least once a year to take timely improvement measures for nonconformities, and the audit reports are provided to the relevant management departments

Occupational Safety and Health Education and Training

To help our employees understand Wistron's occupational safety and health regulations and the operational guidelines of our occupational safety and health management system, and learn how to respond to hazards and accidents, all new employees must take the occupational safety and health general education courses, such as the education and training of Responsible Business Alliance (RBA), when they report for duties. As the operating procedures of our employees with specific responsibilities may involve irregular hazards, they are provided with supporting professional training at advance level: emergency rescues at the Mexico plant, chemical emergency drills at the Chongqing plant, respiratory protection education and training at the Hukou plant to improve the safety awareness of employees and ensure the safety of the work environment. In 2022, 304,908 people completed the general education trainings, and 25,860 people completed the advanced professional trainings.

▲ 化學品防洩演練▲ 局限空間演練
▲ Chemical spill prevention exercise     ▲ Limited space exercises                     ▲ Respiratory protection trainings

▲ First aid trainings                                ▲ Fire drill                                             ▲ Advocacy for road traffic safety

Hazardous Substance Management

The trained and qualified professional staff are responsible for the management of hazardous chemicals used in the manufacturing process. The procurement regulations, collection, storage and use of hazardous chemicals are fully regulated. The annual safety and health training plans are implemented regularly to provide personnel trainings, emergency responses and knowledge trainings. Moreover, the provisions of the SDS (Safety Data Sheet) are placed in obvious places for on-site operators to read in order to effectively implement emergency response when any emergency occurs.

Workplace Hazard Identification and Risk Assessment

Trained personnel are responsible for hazard identification and using quantified risk factors as the basis for risk evaluations. The safety and health management unit reviews the risk factors and establishes risk ratings to set the control and implementation targets for operating in hazardous environments. They also include the risk factors into the occupational safety and health management system for regular tracking to continue to eliminate potential occupational hazards in the workplace. In the event of any emergency with immediate dangers during any operation, employees must determine whether to suspend operations or take necessary preventive measures based on the onsite hazardous conditions. Employees will not be subject to any unfavorable treatment for leaving their post to escape hazards.

Voluntary Reporting of Near Miss Incidents

Wistron has established standard operating procedures for handling near miss incidents, such as fire, power outage or earthquake, and reports them to the responsible units in accordance with the Incident Response and Investigation Management Procedures to verify whether an incident has occurred and conduct investigations, tracking on events, and publicity on safety and health. The incident is then specified in the near miss incident record table and submitted to superior officers and to be recorded for reference. The Company analyzes the causes of incidents and formulates corrective and preventive measures. It then evaluates the effectiveness of these measures and continues to track improvements. Wistron has designed on-line platforms to facilitate immediate communication, such as the Wistron WeChat services provided by the WeChat official account in order to expedite communication. It includes an intelligent customer service module that answers employees' questions. In the event of any emergency or near miss incidents, we have established internal communication procedures to facilitate quick reports. The total number of near miss incidents in 2022 was 298 with a decrease from last year. All near miss incidents are mainly the cases of near miss incidents caused by personnel not concentrating during the work process, for example, cuts, pinches and trips caused as operating machines. The physical conditions of the colleagues were all confirmed at the moment. Online safety trainings were reinforced after the fact. Warning signs are posted on site. In this way, the occurrence of the event is avoided.


Near Miss Incidents 2020 2021 2022
Taiwan 8 1 6
Asia (excluding Taiwan) 72 144 109
Europe and Americas 82 300 183
Total 162 445 298

Note 1 : The scope of statistics is the employees.
Note 2 : The data of 2020-2021 Asia includes mainland China. The data of 2022 Asia includes mainland China and Malaysia.

Accident Investigation

When an employee or a contractor experiences a work safety incident, Wistron will investigate the accident and track the progress in accordance with the Accident Response and Investigation Management Procedures and determine damage conditions and occupational injuries based on the accident. After the accident investigations are completed, the Company is required to submit the results and the implement response measures for the dedicated unit to supervise and track to reduce losses and prevent the recurrence of similar situations according to the procedure.

Occupational Accident Statistics

By analyzing occupational injury statistics, Wistron identifies occupational safety and health issues with potential risks. Based on this analysis, Wistron formulates specific action plans to improve workplace safety and reduce the occupational injury rate. The occupational accidents statistics that occurred to Wistron employees and none-Wistron workers in 2022 are shown in the table below. Each plant area reports the details of occupational accident statistics every month to keep abreast of the status of occupational accidents through special monitoring and tracking. The occupational accidents statistics are executed and implemented in accordance with regulations. The recorded data on injuries are used as the main records. The Company cooperates with the requirements of government institutions for defining the ratio of severe occupational injuries. We have received no relevant information on occupational disease. With regard to the management of workers other than the employees, all Wistron plants implement the management models for onsite personnel and outsourcers. In addition, through supplier procurement selection and outsourcing management, the evaluation of suppliers’ standardized management system for operations has been conducted to achieve the expected results of the occupational health and safety management system. In 2022, there was no major violations in the management of outsourcers in the plants (fines > NTD 1 million).

In 2022, the number of work-related injuries among our employees in Taiwan was higher than last year. The main incidents were fall injuries and mechanical injuries in addition to traffic accidents on the way to and from get off work. The causes of falls are mainly due to personal events, such as stepping on the ground, falling in the stairwell, tripping over objects, etc. Our administrative unit has strengthened publicity on the bulletin board to communicate traffic safety and personal safety in the office area. The number of lost days in Asia (excluding Taiwan) increased compared to last year. Thereamong, the number of lost days caused by commuting traffic accidents was the highest, followed by mechanical injuries. Focusing on the reason, various standard work procedures were re-examined to ensure that all employees wear protective equipment to prevent injuries. According to the statistics of work-related injuries other than employees, it mainly refers to injuries caused by accidental falls during operation of work equipment in Europe and the United States in 2022. Our colleagues in relevant units were therefore focused on publicizing education and training cases to reduce incident injuries.

Occupational Injury Statistics of Employees
Occupational Injury Statistics of Workers Other Than Employees
Statistics of Disabling Injuries Taiwan Asia (excluding Taiwan) Europe and Americas
Year 2020 2021 2022 2020 2021 2022 2020 2021 2022
Total Work Hours 17,184,756 17,929,115 22,693,604 145,400,960 112,417,169 102,076,209 7,250,580 9,826,451 17,697,391
Main Category of Occupational Injury Traffic accident Traffic accident Traffic accident Traffic accident Traffic accident Traffic accident Machine-related injury Machine-related injury Machine-related injury
Laceration, cut Crush injury due to mishandling of objects fall over Machine-related injury
Number of work-related injury cases 68 60 75 74 47 43 13 35 30
Occupational Injury Rate 0.79 0.67 0.66 0.10 0.08 0.08 0.36 0.71 0.34
Occupational Disease Rate 0 0 0 0 0 0 0 0 0
Lost Day Rate 4.15 3.49 4.73 4.81 0.95 3.53 12.58 12.35 0.69
Total Number of Work-Related Fatalities 0 0 0 0 0 0 0 0 0
  • Note1 : Occupational injury rate (IR): (Number of occupational injury incidents/total work hours) * 200,000 (Calculation for light injuries: Only Zhongshan/Chengdu/Mexico/Malaysia Plants include light injuries in their IR, all other plants exclude light injuries.)
  • Note2 : Occupational disease rate (ODR): (Total occupational disease cases/total work hours) * 200,000
  • Note3 : Lost day rate (LDR): (Number of lost days due to work injuries/total work hours) * 200,000 (calculation of days: Only the Kunshan/Kunshan Opt/Zhongshan/Mexico Plants calculate the number of days based on calendar days; all other plants calculate based on the number of scheduled work days.
  • Note4 : In Czechia, employees are entitled to go to visit their doctor during work hours (the frequency of visits is not limited and the length of time spent also includes the journey time), and they may also stay at home to rest for a longer period of time when sick.
  • Note5 : The data of 2020-2021 Asia includes mainland China. The data of 2022 Asia includes mainland China and Malaysia. Meanwhile, the Hsinchu Plant and the Mexico Plant include work-related injury statistics of subsidiaries, Wistron Medical and Wiwynn Technologies, respectively.
  • Note6 : The table shows data of full-time employees.
  • Note7 : According to corporate ESG information disclosure regulations and the definition of relevant occupational accident data of Taiwan Stock Exchange Corporation (the “TWSE”), the percentage of occupational accidents is 0.21.
Statistics of Disabling Injuries Taiwan Asia (excluding Taiwan) Europe and Americas
Year 2020 2021 2022 2020 2021 2022 2020 2021 2022
Number of people 110 101 190 1,375 1,716 2,165 1,208 1,544 648
Total Work Hours 227,854 220,562 394,284 2,742,815 3,934,312 6,750,594 661,822 247,239 205,123
Main Category of Occupational Injury None None None Cut None Crash Machine-related injury, Cut None Fall over
Number of work-related injury cases 0 0 0 1 6 5 4 3 1
Occupational Injury Rate 0 0 0 0.07 0.31 0.15 1.21 2.43 0.98
Occupational illness Rate 0 0 0 0 0 0 0 0 0
Lost Day Rate 0 0 0 0 0 0.83 8.46 11.33 68.75
Total Number of Work-Related Fatalities 0 0 0 0 0 0 0 0 0
  • Note1 : Scope of the number of people in the survey as of December 31: Work personnel of the plant: security guards, cleaners, group meal preparation personnel, and others (long-term onsite operators and specialists).
  • Note2 : The data of 2020-2021 Asia includes mainland China. The data of 2022 Asia includes mainland China and Malaysia.

Employee Absence Rate

2019 2020 2021 2022
Absence Rate A(%)absence days including occupational injury leave, sick leave and personal leave 2.99 2.58 2.57 3.07
Absence Rate B(%)absence days including occupational injury leave and sick leave 0.49 0.56 0.60 1.05
Coverage Rate(%) 100 100 100 100

Note : Absence Rate: Number of absence days/Number of days to work*100. The number of days to work: refers to the number of working days. The number of working days is the sum of the total annual working days of each plant around the world.