Material Topics and Management Approach

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Material Topics and Management Approach

Material Topics and Management Approach

Process of Materiality Analysis

Wistron conducts its materiality analysis annually. The Company follows GRI Universal Standard 2021’s GRI3: Material Topics 2021 while integrating the evaluation methodology of the impact on the economy, environment and society developed by Value Balancing Alliance (VBA), Harvard Business School’s Impact-Weighted Accounts project and London Benchmarking Group (LBG) and incorporating European Financial Reporting Advisory Group (EFRAG)’s Double Materiality principles to build its impact-based materiality analysis process to identify material topics. The analysis result was passed by the board’s resolution, which determined 17 sustainable issues as the material topics for the Company’s 2023 Sustainability Report. These material topics were further integrated into the Wistron's Enterprise Risk Management (ERM) process to identify risk factors, frequency, and severity, and to develop risk mitigation measures. The results of the materiality analysis were verified by a third-party to confirm the disclosure boundaries and scope of information, which were based on the foundation for setting long-term sustainability targets. The materiality analysis process is listed below:

Materiality analysis

Considering both “dynamic materiality” and “double materiality” simultaneously, Wistron conducted its materiality analysis from 3 perspectives: internal/external stakeholder concerns, impact to the organization’s operation and sustainable development impact. Regarding sustainable development impact, Wistron integrated both monetary and non-monetary valuation methods for impact assessment. Wistron applies the monetary valuation methods for its periodic sustainability impact evaluations; non-monetary valuation methods are implemented in the annual materiality analysis.
 
Internal/external stakeholder concerns
Impact to the organization’s operations (inward impact)
Sustainable development impact
(outward impact)

Internal/external stakeholder concerns

Wistron conducted questionnaires to survey 7 types of internal/external stakeholders regarding their concerns towards ESG topics. Totaling 406 stakeholders that have participated in this questionnaire survey. 
  • Customers (39 participants)
  • Employees (133 participants)
  • Suppliers (168 participants)/ Contractors (22 participants)
  • Shareholders/investors (20 participants)
  • Government/Competent authorities (8 participants)
  • Non-profit organizations/Communities (14 participants)
  • Media (2 participants)

Impact to the organization’s operations (inward impact)

When driving business sustainability, Wistron believes in linking ESG promotion with the core of Wistron’s business development. A total of 7 executives participated in the survey. Impact of each sustainable issue on the Company’s operations was assessed from the perspective of financial materiality, with the topics’ materiality being ranked accordingly.
  • Revenue
  • Employee cohesion
  • Customer satisfaction
  • Operational risk
  • Brand image

Sustainable development impact (outward impact)

Wistron invited its internal core teams responsible for its ESG promotion - a total of 21 supervisors and employees to participate in its sustainable development impact evaluation, using Impact Valuation to evaluate the positive/negative and potential/actual impacts and their extent (such as scale, scope or irremediability), likeliness and other factors. They also established a threshold for the impact severity and likeliness. Any impact that meets that threshold will be categorized as a significant impact caused or contributed to by Wistron and ranked ESG issues based on these impacts; meanwhile, Wistron also integrated the result of their regular impact monetization analysis result and selected influential and material topics based on the monetization values.



Prioritizing material topics
 

Material topics were selected based on survey results on “Stakeholder Concerns,” “Organizational Operating Impact” and “Sustainable Development Impact” as well as Wistron’s six major sustainability strategies and the 2030 long-term targets. Material topics are ranked based on whether or not a topic is identified as a topic with significant impact in the 3 questionnaires (TOP 5) as well as its calculated impact. The impact boundaries of the identified material topics in Wistron’s value chain - a total of 17 issues were determined material topics in 2023 and submitted to the board.


●:Represents impact level
 
Wistron Double Materiality Analysis


○:Material impact of ESG on organizational operations or sustainable development



Material Topics and Their Relationship to the Value Chain
Environment
Social
Governance
Innovation
Material Topics Importance to Wistron Position of Impact in the Value Chain
Internal Upstream Downstream
Wistron Subsidiary Parts Consumable Equipment Customer
Climate Strategy and Energy In response to the global challenges posed by climate change, Wistron is making strides towards low-carbon transformation targets, actively managing climate-related risks and opportunities to strengthen operational resilience. We have set carbon reduction targets in accordance with international standards and is working to introduce energy saving and carbon reduction measures to minimize carbon footprint and enhance operational competitiveness.
Water Resource Management Most of Wistron’s product manufacturing processes are assembly focused and therefore do not require the use of large amounts of water. Water resources management mainly involves day-to-day water conservation, practical water recycling and wastewater management. Water use data is also collected for regular monitoring of water quality and water usage. Water-saving activities are implemented periodically to promote water resource protection.
Air Pollution and Waste Gases produced in Wistron’s production processes are treated in accordance with internal standard procedures before being discharged. Exhaust gases are regularly sampled and tested to ensure regulatory compliance. Wistron pledges not to use prohibited substances and raw materials, enforcing a rigorous, careful selection process for both raw materials and suppliers. We persistently enhance our technology and seek out environmentally friendly materials, complying with environmental regulations and customer policies for our activities, products, and services to meet or surpass our goals.
Material Topics Importance to Wistron Position of Impact in the Value Chain
Internal Upstream Downstream
Wistron Subsidiary Parts Consumable Equipment Customer
Diversity, Equity, and Inclusion A culture of diversity and inclusion creates positive impact for the organization. Wistron adopts humanistic core values and welcomes diverse, international talents. We promote gender equality and hires local talents for managerial positions to promote the localization of human resource management.
Talent Attraction and Retention A high-quality talent pool is a key strategic asset for enterprises. Wistron seeks to create a diverse and best-in-class workplace and provide benefits that exceed regulatory requirements to inspire pride in employees as Wistron members.
Talent Cultivation and Development To assist employees to develop in their functions, Wistron provides multiple learning channels and training systems to boost organizational competitiveness in response to market challenges.
Occupational Health and Safety Employee health and workplace safety are the foundation for the sustainable development of enterprises. Wistron complies with international standards to create a work environment that allows employees to feel at ease and ensures optimal operational performance.
Business and Human Rights Implement human rights policies and due diligence process, identify high-impact issues through human rights risk assessment, adopt mitigation and remedial measures, respect and protect the human rights of workers in the upstream and downstream value chains as well as Wistron’s own operations.
Public Welfare and Charity Wistron focuses on two major aspects in its public welfare efforts: “environment” and “humanities,” and work with public welfare partners who share the same philosophy on diverse projects.
Material Topics Importance to Wistron Position of Impact in the Value Chain
Internal Upstream Downstream
Wistron Subsidiary Parts Consumable Equipment Customer
Corporate Governance Integrity management forms the cornerstone of corporate sustainability. Wistron adheres to both domestic and international regulations, embracing high standards of self-discipline to honor the trust of our shareholders.
Risk and Crisis Management Wistron has a risk management mechanism in place and enforces risk control, adjustment, and process inspection procedures to strengthen operational resilience in response to the changing market environment.
Customer Relations Core competitiveness of an enterprise is rooted in sustainable and close partnerships with customers. Wistron further strengthens customer trust with its corporate sustainability and social responsibility management systems.
Sustainable Supply Chain Wistron leverages its procurement influence to assist suppliers to improve in five major aspects, including labor, health and safety, environment, ethics, and management.



Information Security



Identify information security risks, conduct training on information security management-related policies, enhance overall information security, and strengthen the organization’s resilience to information security incidents and threats.
 
Material Topics Importance to Wistron Position of Impact in the Value Chain
Internal Upstream Downstream
Wistron Subsidiary Parts Consumable Equipment Customer
Product Development and Innovation By integrating sustainability with innovation, Wistron embeds sustainable thinking into the design process, minimizing the environmental impact of its products and leveraging technology to enhance quality of life.
Circular Economy Provide green recycling services from cradle to cradle, utilize environmentally friendly materials, reduce plastic usage, embody the concept of technical cycle.

Green Products

Wistron’s product design not only avoids the use of hazardous raw materials but also enhances product performance and simplifies disassembly or recycling, thereby minimizing environmental impact.



Material Topics and Risk Management
 
Material Topics Potential Risks Risk Level Risk Reduction and Response
Climate Strategy and Energy
  • High energy consumption equipment
  • Insufficient renewable energy 
  • Drop in rating
  • Improve energy-saving technology and implement international management standards ISO 50001 and ISO 14064-1.
  • Review the current use of renewable energy and work with third-party companies for purchase.
  • Establish an environmental management team and conduct environmental management meetings regularly.
Water Resource Management Drought Implement day-to-day water conservation practices and set medium and long-term water management targets, conduct simulations for water shortage scenarios, and collaborate with local water supply companies.
Air Pollution and Waste Failure to comply with waste management regulations ●● Identify environmental regulations and implement ESH management policies.
Diversity, Equity, and Inclusion Failure to provide a work environment of diversity, equity, and inclusion. Occurrences of discrimination or harassment Adjust management mechanism, implement DEI policies, conduct anti-harassment /DEI training to raise awareness, and establish a grievance platform.
Talent Attraction and Retention
  • Violation of local labor law
  • Overtime hours exceed the limit prescribed by labor law
  • Lack of human resource planning
  • Incorrect amount of contribution to the pension fund reserve
  • Lack of benchmarking on salary levels against market practices and competitors
  • Performance and compensation scheme are only partially linked
●●




  • Establish regulatory compliance mechanism, including compliance framework, management guidelines, self-reviews, monitoring, and educational training.
  • Supervisors can use APP to track employee work hours. The system sends supervisors email notifications in case of irregular work hours.
  • Monitor manpower status with the manpower allocation dashboard. Track the unfilled rate of vacancies on a quarterly basis.
  • Tally and review at the end of March every year.
  • Review salary data of market and competitors.
  • Make recommendations to supervisors regarding annual pay raise and variable compensation approval based on performance results.
Talent Cultivation and Development Lack of a comprehensive program for the continual enhancement of employee competitiveness Offer training courses tailored for management functions and continuously optimize new employee training programs. Provide current and relevant training on topics such as industry technology, digital transformation, and ESG. Design a training roadmap for each professional category and expand resources for self-development courses.
Occupational Health and Safety
  • Major emergency response procedures not effectively implemented
  • Failure to comply with environmental, health and safety regulations
  • Emerging epidemic diseases spread rapidly
  • Frequent changes of ESH ISO45001 manager

●●
●●
  • Conduct emergency response related training, establish emergency management procedures, review by third-party external audit institutions.
  • Periodically conduct regulatory inventory checks and develop occupational safety, health, and environmental policies and management systems in accordance with international standards, namely ISO 45001 and ISO 14001.

Business and Human Rights
  • Failure to adjust employee employment procedures in response to regulatory changes
  • Inadequate human resources due diligence
●●
●●●
  • Raise awareness on internal policies and relevant regulations, with auditors periodically conducting regulatory compliance reviews.
  • Complete a comprehensive human rights due diligence management cycle annually, and establish consistent cultural and behavioral standards across the group to effectively manage and reduce human rights risks.
  • Incorporate supplier evaluation into CSR requirements, conduct supplier SAQ periodically, and establish a supplier status check mechanism.
Public Welfare and Charity
  • Social investment not linked to ESG policies
  • Charity events lack systematic organization
Implement a system for compiling information so that offices and factories worldwide may regularly upload community development investment plans and implementation results. Compiled information will then be reported in the annual ESG report.
Corporate Governance
  • Geopolitics
  • Resignation of independent directors
  • Low attendance rate among directors
  • Lack of regard for ESG, resulting in market share loss and damaged image
  • Relocation of factory sites requiring personnel changes and resulting in employee grievances
●●●
●●
●●


 
  • Diversify manufacturing site locations across the globe and enhance the localization rate of the supply chain.
  • Ensure smooth communication between board members and senior executives, and stay abreast of board members opinions.
  • The board and its functional committees undertake regular performance evaluations, ensuring that board meeting dates are scheduled appropriately.
  • Corporate sustainability and CSR policies have been adopted and incorporated into day-to-day operations.
  • Personnel adjustment processes comply with or exceed the standards required by law. Establish communication mechanism between the company, investors and customers.
Risk and Crisis Management
  • Failure to adequately disclose material topics of concern for stakeholders as required by regulations
  • Matters disclosed in statutory reports lack accuracy, timeliness or completeness
●●
  • Stay abreast of trends in sustainable development, identify material topics of concern to stakeholders annually, and disclose them in accordance with regulations or international standards.
  • Monitor changes in regulations or guidelines, strengthen personnel training, and make timely corrections.
Customer Relations
  • Unable to meet customer requirements due to production site relocation
  • Customer perceives a lack of professionalism in the point of contact
●●
  • Verify progress with customer weekly, communicate with manager of the customer side periodically, and identify the cause in case of customer complaint and actively make improvements.
  • Technical team assists business team to review and improve operating procedures for services.
Sustainable Supply Chain
  • Supplier fails to cooperate and comply with CSR regulations
  • Supplier fails to adopt carbon reduction plans
  • Raw material shortages of supplier
●●
  • Incorporate supplier evaluation into ESG requirements, conduct supplier SAQ periodically, and establish a supplier status check mechanism.
  • Review carbon emissions of suppliers, assist suppliers in setting carbon reduction targets, and coach suppliers in implementing carbon reduction practices.
  • Regularly review raw materials stock level, and implement raw materials allocation system.
Information Security
  • Lack of information security awareness in supplier’s employees
  • Lack of privacy and safety regulation awareness in employees
  • Company information leakage
  • Customer product information leakage
●●


  • Provide training to employees of suppliers, check information security management related procedures and risk identification through ESG, and devise confidential information protection measures.
  • Establish a regulatory compliance management mechanism, strengthen internal regulations and relevant laws, enhance privacy feedback and reporting channels, raise awareness and conduct educational training.
  • Require employees to comply with NDA terms between company and customers, manage sensitive information with information systems, conduct training drills for social networks, and prohibit employees from using USB flash drives.
  • Review and improve the company’s current confidential document management mechanism.
Product Development and Innovation Due to the ODM model of customers, advanced technologies cannot be effectively applied, delaying the development of new products or services ●● Regularly evaluate the synergy created by new technologies to ensure the effectiveness of introducing new technologies, establish new businesses or forward-looking units to introduce new technologies, and transform innovative technology into intellectual property (IP).
Circular Economy Organization lacks relevant policies and appropriate methods to manage waste and closed-circuit production ●● Define organizational responsibility and sustainable development policies, and consolidate organizational resources and strategies for the collaborative implementation of policies.
Green Products
  • Poor product life cycle management
  • Products do not comply with international environmental regulations and customer’s hazardous substance regulations

●●
  • Establish a product development management mechanism to monitor, report, and improve product development status/progress at any time.
  • Re-examine regulations and customer standards regularly to revise internal regulations.
  • Work with benchmark customers regularly to design product/technology development roadmap and product specifications.
● ● ● Risk level-high
● ● Risk level-medium
● Risk level-low