Open Communication Channels

ESG News Letter

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Contact Us

If you have any questions, comments or suggestions regarding ESG, please contact us.
Email: ESG@wistron.com

Open Communication Channels

Open Communication Channels

Open Communication Channels

Wistron respects the freedom and rights of employees to express their opinions. The needs and expectations of our employees on all aspects of the working environment are fully grasped by actively building open communication platforms in various plants around the world. Employees can provide suggestions, make requests, or ask questions relating to the Company in a confidential manner without fear of retaliation.



Reporting System

To ensure transparent communication, Wistron encourages all employees and external parties to file reports through complaint channels and accepts anonymous complaints. A dedicated email address (ethic@wistron.com) is available for reporting violations of the company regulations. These cases are primarily handled by the Global Human Resources and Administration Division, with investigation and handling procedures outlined in the following diagram. An annual report on case handling is submitted to the Board of Directors, and the Audit Division is responsible for overseeing the investigation and resolution process. A total of 19 cases were reported in 2024, of which 12 were related to ethical management and seven were related to human rights protection (related data are compiled in the table below). After investigation by the responsible departments, we verified one ethical management case and zero human rights cases. Disciplinary actions have been taken against the perpetrators.





Communication Channels

In 2024, Wistron organized on-site activities for supervisory colleagues to communicate directly with the CEO and other senior managers. A total of eight sessions were held, with a total of 479 supervisors attending the meetings. The overall participation rate was 87%, and the participants were highly satisfied, reporting a satisfaction of 98%. Most colleagues expressed that such direct communication with senior management offers them a clearer understanding of the Company's operating strategies and directions and that they look forward to more of similar activities.

Wistron has set up employee relationship promotion committees in all offices and sites around the world and holds regular labor-management communication meetings with members of the top managers of each office and site and employee representatives of each department. The committee conducts twoway communication on the Company's operating conditions, employee opinions and other issues, and has also set up an exclusive website. The topics and records of each meeting are then published within 7 days. The corresponding operating specifications and measures will be separately announced by the respective responsible departments.

Wistron firmly believes in respecting employees and valuing their opinions as it can encourage employees to put forward constructive opinions and continuously inject drivers for positive growth into the Company, helping us achieve common growth and share business results. Wistron will continue to strengthen the operational efficiency of various communication channels to ensure they are active, open, and effective.



Communication Channels of Wistron Global Locations
Communication channel Taiwan
HQ
Manufacturing- Taiwan Manufacturing- China Manufacturing- Asia-Pacifific, Europe & Americas Service- China Service - Asia-Pacifific, Europe & Americas
Employee relationship promotion committee
President's mailbox
Employee opinion mailbox
Employee complaint hotlines
Employee seminars
Counselor on-site interviews
Social media platform
Company publications
Strategy and operation communication meeting - Managerial level
Note: "V" indicates that communication channels are established