Stakeholder Engagement

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Stakeholder Engagement

Stakeholder Engagement

Stakeholder Engagement


Wistron has adopted the Global Reporting Initiative Standards (GRI Standards) and the AA1000 Stakeholder Engagement Standards as the framework to establish the procedures for identifying material topics for corporate sustainable development. Wistron referenced the five major principles in the AA1000 Stakeholder Engagement Standards (SES) to ensure effective communication with stakeholders, including dependency, responsibility, influence, diverse perspectives, and tension. Stakeholders are classified into seven groups: Customers, employees, shareholders/investment institutions, suppliers, government agencies, non-profit organizations/communities, and media. We conducted materiality questionnaire surveys on identified stakeholders. We collected a total of 500 questionnaires in 2021 and used them to learn about the level of concerns of the stakeholders for each issue.



Employees
Customer
Shareholders/Investors
Suppliers
Government Agencies/Competent Authorities
Non-Profit Organizations/Communities
Media


Stakeholders Significance of the Stakeholders to Wistron Key Issues of Concern in 2021 Communication Method and Channel Communication Frequency 2021 Response and Results
Employees Wistron upholds the core value of a people-oriented philosophy and attracts outstanding talents from all over the world. We provide a comprehensive salary, benefits, and training system to unleash employees' potential and maximize business performance. Talent cultivation and development

Recruitment and retention

Compensation and Benefits

Occupational Safety and Health

Human rights, diversity and inclusion

Employee Care and Benefits
Training for new supervisors and supervisors In accordance with the number of people
  • Named one of the Best Companies to Work for in Asia in 2021 by HR Asia Magazine
  • Average of 72 hours of training for employees around the world
  • 96% performance communication and meeting rate
  • 100% budget utilization rate for employee welfare activities
  • Degree of engagement score of 67.5% (out of 100%) and satisfaction score of 3.68 (out of 5)
  • 89.9% annual employee health examination participation rate in Taiwan
  • 100% employee personal health status report rate
Key talent training In accordance with the number of people
Performance and development meetings In accordance with the performance evaluation cycle
Orientation and training, corporate culture workshop, and seminars for new employees In accordance with the recruitment status of new employees
Welfare Committee meeting Quarterly meetings
Degree of engagement surveys for indirect employees and satisfaction surveys for direct employees Degree of engagement surveys for indirect employees are conducted once every 2 years. Satisfaction surveys for direct employees are conducted once every year.
Employee Relationship Promotion Committee Quarterly
Official company website Real time
Employee health examinations and medical consultation Annually
Personal health status reports, establishment of pandemic prevention information networks, and pandemic prevention announcements Daily and regularly
Stakeholders Significance of the Stakeholders to Wistron Key Issues of Concern in 2021 Communication Method and Channel Communication Frequency 2021 Response and Results
Customer Wistron's core philosophy is to create value for customers and continuously communicate with customers to understand their needs, increase trust, and help customers achieve their goals and grow together. Product Quality and Services Quarterly sales reviews and visits Every quarter or every six months
  • Kunshan Plant was named a World Economic Forum Lighthouse
  • Passed external information security audits
  • Complies with the customer policies of not using conflict minerals
Circular Economy (renewable plastics) Project meetings and e-mails Ad hoc
Greenhouse Gas Emissions and Disclosures CDP questionnaire or email Annually
Customer Privacy and Information Security Project meetings, e-mails, and audits Ad hoc
Renewable Energy Emails and questionnaires Where necessary
Labor Human Rights Emails, questionnaires, training, or audits Where necessary
Sustainable Supply Chain Management Project meetings, e-mails, and questionnaires Where necessary
Conflict Minerals Documents Where necessary
Stakeholders Significance of the Stakeholders to Wistron Key Issues of Concern in 2021 Communication Method and Channel Communication Frequency 2021 Response and Results
Shareholders/Investors The Company's business goal is to maximize the interest of shareholders. Wistron leverages funds in an appropriate manner to create a positive cycle and discloses operational and financial information with transparency. Corporate Governance Shareholders’ Meeting Once a year
  • 1 Shareholders’ Meeting convened
  • 9 Investor Conferences convened
  • Participated in around 80 exchanges and meetings and communicated with nearly 500 domestic and foreign investors face to face/through the phone
Financial Performance and Profitability/Dividend Policy Investor conference 9 sessions
Business Strategy and Outlook/Industry Changes Investor meetings 80 sessions
Stakeholders Significance of the Stakeholders to Wistron Key Issues of Concern in 2021 Communication Method and Channel Communication Frequency 2021 Response and Results
Suppliers Suppliers are Wistron’s important partners for sustainable development. We help suppliers evaluate potential risks and opportunities in accordance with global sustainability trends to jointly develop better solutions for customers. Green Product Management Supplier green product management platform Updated when necessary 1345 green specifications and hazardous materials investigations are provided
Supply Chain Management Supplier sustainability performance evaluation Once a month The product quality, price, and delivery items of 459 suppliers were evaluated
Risk identification Once a year 1,084 companies were evaluated with the risk assessment procedure
Supplier sustainability audit Once a year Onsite audits were completed for 367 suppliers’ CSR
Partner conferences Once a year 354 people from the Group participated
Stakeholders Significance of the Stakeholders to Wistron Key Issues of Concern in 2021 Communication Method and Channel Communication Frequency 2021 Response and Results
Government Agencies/Competent Authorities Wistron complies with the laws and regulations of the local government at its business locations and maintains good communication with the government agencies to create local employment opportunities and tax revenue. Corporate Governance Participate in the Corporate Governance Evaluation Annually Ranked among the top 5% of listed companies in the 7th Corporate Governance Evaluation
Company Operations Market Observation Post System and company website Quarterly/annually
Ethical Management Explanatory meetings and onsite audits Ad hoc
Legal Compliance Official documents, Market Observation Post System, and explanatory seminars
Labor-Management Relations Official documents, explanatory meetings, regulation seminars, and conferences
Green Energy Official documents/questionnaires Current green energy ratio and procurement method for each manufacturing site and future green energy requirements in Taiwan
Intellectual Property Rights Financial Report and Annual Report Quarterly Litigations that have a major impact on the shareholders’ equity or stock price of the Company are periodically disclosed in the quarterly financial reports and annual reports, as required by law.
Stakeholders Significance of the Stakeholders to Wistron Key Issues of Concern in 2021 Communication Method and Channel Communication Frequency 2021 Response and Results
Non-Profit Organizations/Communities Non-profit organizations are Wistron’s key partners for expanding influence for sustainability. We have established long-term cooperation to respond to environmental and social issues. Wistron continues to communicate with entities and residents in local communities to mitigate the impact of operations and production activities on local communities. Support and care for the environment and diverse experimental education Wistron implements projects that adhere to the principles of the foundation through commission or sponsorship. We conduct project discussions through meetings, onsite inspections, and reports. Ad hoc
  • Self-initiated donations totaled NT$3,379,959
  • Donated to 40 groups/organizations
Encourage self-initiated participation in social welfare activities among employees and improves the positive benefits for social welfare groups Through internal corporate resources and promotion channels, we encourage employees to actively participate in social welfare sponsorship projects, increasing the number of groups helped and the sponsored amount
Stakeholders Significance of the Stakeholders to Wistron Key Issues of Concern in 2021 Communication Method and Channel Communication Frequency 2021 Response and Results
Media Wistron maintains good communication channels with the media which helps the Company deliver a broad range of company information, communicate its brand image, and engage more stakeholders. Corporate Governance
  • Convene Shareholders' Meetings and Investor Conferences
  • Publish Board of Directors resolutions and press releases related to operations
  • Publish monthly revenue press releases
  • Publish press releases related to operations and major information
Regularly or irregularly
  • Organized 6 press conferences
  • Published 32 press releases in total
Company operations and image
Corporate Sustainability
Innovations and development of new businesses