Stakeholder Engagement-Wistron ESG

Stakeholder Engagement

Wistron has adopted the Global Reporting Initiative Standards (GRI Standards) and the AA1000 Stakeholder Engagement Standards as the framework to establish the procedures for identifying material topics for corporate sustainable development. Wistron referenced the five major principles in the AA1000 Stakeholder Engagement Standards (SES) to ensure effective communication with stakeholders, including dependency, responsibility, influence, diverse perspectives, and tension. Stakeholders are classified into seven groups: Customers, employees, shareholders/investment institutions, suppliers, government agencies, non-profit organizations/communities, and media. We conducted materiality questionnaire surveys on identified stakeholders. We collected a total of 500 questionnaires in 2021 and used them to learn about the level of concerns of the stakeholders for each issue.

Employees

Customer

Shareholders/Investors

Suppliers

Government Agencies/Competent Authorities

Non-Profit Organizations/Communities

Media

Stakeholders	Significance of the Stakeholders to Wistron	Key Issues of Concern in 2021	Communication Method and Channel	Communication Frequency	2021 Response and Results
Employees	Wistron upholds the core value of a people-oriented philosophy and attracts outstanding talents from all over the world. We provide a comprehensive salary, benefits, and training system to unleash employees' potential and maximize business performance.	Talent cultivation and development Recruitment and retention Compensation and Benefits Occupational Safety and Health Human rights, diversity and inclusion Employee Care and Benefits	Training for new supervisors and supervisors	In accordance with the number of people	Named one of the Best Companies to Work for in Asia in 2021 by HR Asia Magazine Average of 72 hours of training for employees around the world 96% performance communication and meeting rate 100% budget utilization rate for employee welfare activities Degree of engagement score of 67.5% (out of 100%) and satisfaction score of 3.68 (out of 5) 89.9% annual employee health examination participation rate in Taiwan 100% employee personal health status report rate
			Key talent training	In accordance with the number of people
			Performance and development meetings	In accordance with the performance evaluation cycle
			Orientation and training, corporate culture workshop, and seminars for new employees	In accordance with the recruitment status of new employees
			Welfare Committee meeting	Quarterly meetings
			Degree of engagement surveys for indirect employees and satisfaction surveys for direct employees	Degree of engagement surveys for indirect employees are conducted once every 2 years. Satisfaction surveys for direct employees are conducted once every year.
			Employee Relationship Promotion Committee	Quarterly
			Official company website	Real time
			Employee health examinations and medical consultation	Annually
			Personal health status reports, establishment of pandemic prevention information networks, and pandemic prevention announcements	Daily and regularly

Stakeholders	Significance of the Stakeholders to Wistron	Key Issues of Concern in 2021	Communication Method and Channel	Communication Frequency	2021 Response and Results
Customer	Wistron's core philosophy is to create value for customers and continuously communicate with customers to understand their needs, increase trust, and help customers achieve their goals and grow together.	Product Quality and Services	Quarterly sales reviews and visits	Every quarter or every six months	Kunshan Plant was named a World Economic Forum Lighthouse Passed external information security audits Complies with the customer policies of not using conflict minerals
		Circular Economy (renewable plastics)	Project meetings and e-mails	Ad hoc
		Greenhouse Gas Emissions and Disclosures	CDP questionnaire or email	Annually
		Customer Privacy and Information Security	Project meetings, e-mails, and audits	Ad hoc
		Renewable Energy	Emails and questionnaires	Where necessary
		Labor Human Rights	Emails, questionnaires, training, or audits	Where necessary
		Sustainable Supply Chain Management	Project meetings, e-mails, and questionnaires	Where necessary
		Conflict Minerals	Documents	Where necessary

Stakeholders	Significance of the Stakeholders to Wistron	Key Issues of Concern in 2021	Communication Method and Channel	Communication Frequency	2021 Response and Results
Shareholders/Investors	The Company's business goal is to maximize the interest of shareholders. Wistron leverages funds in an appropriate manner to create a positive cycle and discloses operational and financial information with transparency.	Corporate Governance	Shareholders’ Meeting	Once a year	1 Shareholders’ Meeting convened 9 Investor Conferences convened Participated in around 80 exchanges and meetings and communicated with nearly 500 domestic and foreign investors face to face/through the phone
		Financial Performance and Profitability/Dividend Policy	Investor conference	9 sessions
		Business Strategy and Outlook/Industry Changes	Investor meetings	80 sessions

Stakeholders	Significance of the Stakeholders to Wistron	Key Issues of Concern in 2021	Communication Method and Channel	Communication Frequency	2021 Response and Results
Suppliers	Suppliers are Wistron’s important partners for sustainable development. We help suppliers evaluate potential risks and opportunities in accordance with global sustainability trends to jointly develop better solutions for customers.	Green Product Management	Supplier green product management platform	Updated when necessary	1345 green specifications and hazardous materials investigations are provided
		Supply Chain Management	Supplier sustainability performance evaluation	Once a month	The product quality, price, and delivery items of 459 suppliers were evaluated
			Risk identification	Once a year	1,084 companies were evaluated with the risk assessment procedure
			Supplier sustainability audit	Once a year	Onsite audits were completed for 367 suppliers’ CSR
			Partner conferences	Once a year	354 people from the Group participated

Stakeholders	Significance of the Stakeholders to Wistron	Key Issues of Concern in 2021	Communication Method and Channel	Communication Frequency	2021 Response and Results
Government Agencies/Competent Authorities	Wistron complies with the laws and regulations of the local government at its business locations and maintains good communication with the government agencies to create local employment opportunities and tax revenue.	Corporate Governance	Participate in the Corporate Governance Evaluation	Annually	Ranked among the top 5% of listed companies in the 7th Corporate Governance Evaluation
		Company Operations	Market Observation Post System and company website	Quarterly/annually
		Ethical Management	Explanatory meetings and onsite audits	Ad hoc
		Legal Compliance	Official documents, Market Observation Post System, and explanatory seminars
		Labor-Management Relations	Official documents, explanatory meetings, regulation seminars, and conferences
		Green Energy	Official documents/questionnaires		Current green energy ratio and procurement method for each manufacturing site and future green energy requirements in Taiwan
		Intellectual Property Rights	Financial Report and Annual Report	Quarterly	Litigations that have a major impact on the shareholders’ equity or stock price of the Company are periodically disclosed in the quarterly financial reports and annual reports, as required by law.

Stakeholders	Significance of the Stakeholders to Wistron	Key Issues of Concern in 2021	Communication Method and Channel	Communication Frequency	2021 Response and Results
Non-Profit Organizations/Communities	Non-profit organizations are Wistron’s key partners for expanding influence for sustainability. We have established long-term cooperation to respond to environmental and social issues. Wistron continues to communicate with entities and residents in local communities to mitigate the impact of operations and production activities on local communities.	Support and care for the environment and diverse experimental education	Wistron implements projects that adhere to the principles of the foundation through commission or sponsorship. We conduct project discussions through meetings, onsite inspections, and reports.	Ad hoc	Self-initiated donations totaled NT$3,379,959 Donated to 40 groups/organizations
Non-Profit Organizations/Communities		Encourage self-initiated participation in social welfare activities among employees and improves the positive benefits for social welfare groups	Through internal corporate resources and promotion channels, we encourage employees to actively participate in social welfare sponsorship projects, increasing the number of groups helped and the sponsored amount	Ad hoc

Stakeholders	Significance of the Stakeholders to Wistron	Key Issues of Concern in 2021	Communication Method and Channel	Communication Frequency	2021 Response and Results
Media	Wistron maintains good communication channels with the media which helps the Company deliver a broad range of company information, communicate its brand image, and engage more stakeholders.	Corporate Governance	Convene Shareholders' Meetings and Investor Conferences Publish Board of Directors resolutions and press releases related to operations Publish monthly revenue press releases Publish press releases related to operations and major information	Regularly or irregularly	Organized 6 press conferences Published 32 press releases in total
		Company operations and image
		Corporate Sustainability
		Innovations and development of new businesses

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