Stakeholder Engagement

ESG News Letter

Email address is required !

Email address is invalid !

Sending...

Error, please try again later

${ responseMsg }

Contact Us

If you have any questions, comments or suggestions regarding ESG, please contact us.
Email: ESG@wistron.com

Stakeholder Engagement

Stakeholder Engagement

Stakeholder Engagement

 

Wistron has adopted the Global Reporting Initiative Standards (GRI Standards) and the AA1000 Stakeholder Engagement Standards as the framework to establish the procedures for identifying material topics for sustainable development. We rely on the five major principles – Dependency, Responsibility, Influence, Diverse Perspectives, and Tension - outlined in the AA1000 Stakeholder Engagement Standards (SES) to ensure effective communication with stakeholders. Stakeholders are classified into seven groups: Employees, Customers, Shareholders/Investors, Suppliers/Contractors, Government Agencies/Industry Associations, Non-Profit Organizations/Communities, and Media. As contractors are considered important partners for our offices and manufacturing sites, we’ve developed separate surveys to engage with and manage our contractors. The communication methods and results with various stakeholders in 2025 are as follows:



Employees
Customer
Shareholders/Investors
Suppliers/Contractors
Government Agencies/Industry Associations
Non-Profit Organizations/Communities
Media


Stakeholders Stakeholders’ Significance to Wistron  Key Issues of Concern in 2025 2025 Engagements & Outcomes Communication Method and Channel Communication Frequency
Employees Wistron embraces a humanistic approach, attracting top talents globally. We prioritize comprehensive salary, benefits, training, and employee support systems to foster potential, boost performance, and pursue sustainability together.
  • Information Security and Privacy
  • Occupational Health and Safety
  • Vision and Sustainability Strategies
  • Risk and Crisis Management
  • AI-Driven Smart Transformation
  • Corporate Governance and Ethical Management
  • Talent Cultivation and Development
  • Employee engagement:  78.4% (out of 100%) 
  • Employee satisfaction: 61.6% (out of 100%)
Engagement surveys for indirect employees and satisfaction surveys for direct employees Annually
  • S&P Global Sustainability Yearbook Top 1% (CSA Score)
  • Financial Times Best Companies to Work for in Asia
  • TIME World's Most Sustainable Companies
  • EcoVadis Sustainability Rating Gold (Top 5%)
  • ISS ESG Corporate Rating "Prime" Status
  • MSCI ESG Ratings A (Constituent of MSCI ACWI ESG Universal Index)
  • SGS ESG Awards Sustainability Governance Award
  • CommonWealth Magazine "Excellence in Corporate Social Responsibility Award" and "CommonWealth Talent Sustainability Award"; CommonWealth Parenting "Family-Friendly Workplace Award" (Large Enterprises – Manufacturing)
  • Taiwan Corporate Sustainability Awards (TCSA): Taiwan's Top 10 Sustainable Model Enterprises Award (Manufacturing)
  • Ranked in the top 5% of the 12th Corporate Governance Evaluation (Listed Companies Group)
Participation in third-party assessments Ad hoc
16 communication events held globally with a total of 1,491 participants and an event satisfaction rate of 98% Two-way communication activities for supervisors
and key personnel
Annually
1,176 participants in global core values training, with an event satisfaction score of 4.7 out of 5 Core Values Training Ad hoc
All (100%) employees completed and signed our code of conduct training Code of Conduct Training Annually
Average of 51 training hours for employees around the world Onboarding training In accordance with the recruitment status of new
employees
New manager training & key talent training Plan training cohorts based on number of people
Four meetings (January, April, July, and October) Management and staff representatives meet to discuss employees’ suggestions and proposals Quarterly
71 labor-management communication meetings across global locations Labor unions and Labor Safety Committee Ad hoc
Stakeholders Stakeholders’ Significance to Wistron  Key Issues of Concern in 2025 2025 Engagements & Outcomes Communication Method and Channel Communication Frequency
Customer Wistron's core philosophy is to create value for customers and continuously communicate with customers to understand their needs, increase trust, and help customers achieve their goals and grow together.
  • Corporate Governance and Ethical Management
  • Customer Relations
  • Sustainable Supply Chain
  • Risk and Crisis Management
  • Business and Human Rights
  • Green Products
  • AI-Driven Smart Transformation
  • Top 5% of the 12th Corporate Governance Evaluation
  • 2025 Customer Satisfaction Survey: 90.3% satisfaction
  • 100% supplier signing rate for the "Declaration of Conflict Mineral-Free"
  • No material human rights violations occurred in any Wistron locations around the world in 2025
  • Wistron has established comprehensive internal and external audit mechanisms to ensure the effectiveness and conformity of its risk management system
  • Moreover, we can design compliant products to meet customer needs, environmental protection laws and regulations, energy consumption labels and safety regulations in various regions.
  • Wistron ensures that AI operates within a compliant, safe, and reliable scope, meeting regulatory requirements and the goals of responsible AI to earn customer trust
Quarterly sales reviews Quarterly
Audits, and visits Ad hoc
E-mails Daily
Project meetings Weekly
Satisfaction questionnaire Annually
Phone Daily
Documents Where necessary
Stakeholders Stakeholders’ Significance to Wistron  Key Issues of Concern in 2025 2025 Engagements & Outcomes Communication Method and Channel Communication Frequency
Shareholders/Investors The Company's business goal is to maximize the interest of shareholders. Wistron leverages funds in an appropriate manner to create a positive cycle and discloses operational and financial information with transparency.
  • Financial Performance
  • Corporate Governance & Ethical Management
  • Risk & Crisis Management
  • Customer Relations
  • Product R&D and Innovation
1 Shareholders' Meeting Shareholders' Meeting Annually
17 Investor Conferences Investor conference Regularly and ad hoc
Participated in around 140 meetings and communicated with nearly 1,400 domestic and foreign investors in person or over the phone Investor meetings Regularly and ad hoc
Stakeholders Stakeholders’ Significance to Wistron  Key Issues of Concern in 2025 2025 Engagements & Outcomes Communication Method and Channel Communication Frequency
Suppliers Suppliers are Wistron’s important partners for sustainable development. We help suppliers evaluate potential risks and opportunities in accordance with global sustainability trends to jointly develop better solutions for customers.
  • Product R&D and Innovation
  • Sustainable Supply Chain
  • Corporate Governance and Ethical Management
  • Customer Relations
  • Risk and Crisis Management
  • Financial Performance
  • Vision and Sustainability Strategies
1,127 green specifications and hazardous materials
investigations
Supplier green product management platform Updated when necessary
405 suppliers evaluated for product quality, price, and delivery items Supplier sustainability performance evaluation Monthly
511 companies were evaluated with the risk assessment procedure Risk identification Annually
283 supplier sustainability audits were completed Supplier sustainability audit Annually
375 companies participated in partner meetings Partner conferences Annually
Contractors Contractors are crucial partners in Wistron’s business operations. We collaborate with contractors in manufacturing, sales, and occupational safety to enhance workplace environments and ensure employee safety.
  • Information Security and Privacy
  • AI-Driven Smart Transformation
  • Water Resource Management
  • Occupational Health and Safety
  • Climate Strategy and Energy Management
  • Air Pollution and Waste
  • Social Engagement
25 routine meetings held with vendors to confirm progress on various work items Routine meetings Weekly / Monthly / Quarterly
116,624 environment inspections and safety checks conducted Daily inspections and maintenance Daily / Monthly / Quarterly / Semiannually
3,186 related training, drills, and construction safety briefings held Occupation health and safety training Monthly / Semiannually / Annually
30 events held for seasonal or holiday gift-giving and new product launches Project events Ad hoc
1,333 on-site audits Onsite audits Monthly / Annually
32,067 records of work confirmations, site hazard briefings, and incident reports E-mails / Phone / Written Correspondences Regularly and ad hoc
All vendors signed commitments Commitment Annually
Stakeholders Stakeholders’ Significance to Wistron  Key Issues of Concern in 2025 2025 Engagements & Outcomes Communication Method and Channel Communication Frequency
Government Agencies/Industry Associations Wistron complies with the laws and regulations of the local government at its business locations and maintains good communication with the government agencies to create local employment opportunities and tax revenue.
  • Vision and Sustainability Strategies
  • Sustainable Supply Chain
  • Circular Economy
  • Green Products
  • AI-Driven Smart Transformation
  • Sustainable Manufacturing
  • Climate Strategy and Energy Management
  • Water Resource Management
  • Air Pollution and Waste
Ranked in the top 5% of the 12th Corporate Governance Evaluation
(Listed Companies Group)
Corporate Governance
Evaluation
Annually
Published annual sustainability reports to enhance ESG disclosure
and received the Sustainability Report Award for Electronic
Information Products Manufacturing - Category 1 Platinum Level
Regularly update company website and information on Market Observation Post System Monthly / Quarterly / Annually
Annual Report and Financial Report Quarterly / Annually
Official documents, questionnaires, interviews,
phone communication
Ad hoc
Stakeholders Stakeholders’ Significance to Wistron  Key Issues of Concern in 2025 2025 Engagements & Outcomes Communication Method and Channel Communication Frequency
Non-Profit Organizations/Communities NPOs are key partners in Wistron’s efforts to expand our influence for sustainability. We have established long-term relationships with NPOs to respond to environmental and social issues. Wistron also continues to communicate with local groups and residents to mitigate the impact of operations and production activities on local communities.
  • Diversity and Inclusion
  • Social Engagement
  • Vision and Sustainability Strategies
  • Climate Strategy and Energy Management
  • Natural Ecosystems and Biodiversity
  • AI-Driven Smart Transformation
  • Sustainable Manufacturing
  • Occupational Health and Safety
  • Held 8 donation campaigns and encouraged colleagues to contribute NT$2M through voluntary small donations
  • Approximately NT$40 million in sports event sponsorship
  • Donated nearly 2,000 gift boxes to charities during fundraisers held on the Dragon Boat Festival and Mid-Autumn Festival
  • Co-organized employee events with public welfare and non-profit organizations, attracting approximately 7,845 participants, including employees and their families
  • Corporate gifts prioritized products from charitable organizations and regional revitalization teams.
Projects in line with the purpose / goal of the foundation are supported through commissions or sponsorships, and communicated via meetings, site surveys, reports, etc. Regularly and ad hoc
  • More than 60 regular visits and meetings with charitable organizations
  • In response to habitat conservation needs, seven habitatstewardship working holidays were organized to provide volunteer labor. Wistron also sponsored a tractor for Guandu Nature Park to enhance wetland management efficiency
  • Held one Shuanglianpi habitat expert meeting
Meetings were convened and on-site visits made to non-profit locations or habitat conservation sites to understand on-the-ground project needs. Expert meetings with ecologists were held on habitat management planning, with professional input
compiled into conservation strategies.
Newsletters and event information
Semiannually and on
an ad-hoc basis
  • 33 latest news updates on the Foundation's website
  • 38 nature and humanities updates from the Foundation
  • Four quarterly newsletters from the Foundation
Newsletters and event information Regularly and Ad hoc
Stakeholders Stakeholders’ Significance to Wistron  Key Issues of Concern in 2025 2025 Engagements & Outcomes Communication Method and Channel Communication Frequency
Media Wistron maintains good communication channels with the media which helps the Company deliver a broad range of company information, communicate its brand image, and engage more stakeholders.
  • Financial Performance
  • Corporate Governance & Ethical Management
  • Risk & Crisis Management
  • New Business Development
  • Top 5% of the 12th Corporate Governance Evaluation
  • Ranked No. 5 in CommonWealth Top 50 Business Groups 2025
  • No. 1, Large Enterprises – Manufacturing, CommonWealth Magazine Excellence in Corporate Social Responsibility Award
  • 5th Digital Transformation Ding Ge Awards: Enterprise of the Year; Pioneer Award in Manufacturing (Top Prize)
  • FinanceAsia Achievement Award 2025
  • Media inquiries are responded proactively or in a timely manner, so that the media can obtain accurate information on company operations and corporate governance. This can improve Wistron’s corporate image. Efforts include:
  1. One press conference
  2. 36 press releases issued
  3. Five media interviews arranged
Press conferences Ad hoc
Monthly revenue press releases Regularly
Press releases of financial reports and board resolutions 
Press releases of Shareholders' Meeting or investor conference
Press releases of major information related to operations Ad hoc
Press releases of showcase / awards
Participation in public events such as forums and interviews
Monitor media reporting or posts on social media platforms
Email / Phone



2024 Sustainability Report Highlights ESG News Letter Follow us on FB Follow us on Instagram Follow us on Youtube Contact us