Innovation

ESG News Letter

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Innovation

Innovation

ESGI Short, Medium, and Long-Term Goals

Customer relations
Innovation management
Information security
Strategies Performance goals 2021 Goals 2021 Results Progress signal 2022 Goals 2025 Goals 2030 Goals
Increase customer satisfaction Proportion of Customer QBR ranking that reach first or second place > 70% 79.7% 80% 90% 95%
Strategies Performance goals 2021 Goals 2021 Results Progress signal 2022 Goals 2025 Goals 2030 Goals
Maintain sizable patent portfolio (6,000~8,000 granted patents) New patent applications per year 5%~10%
  • The number of active and granted patents is around 6,265.
  • 6.03% new patent applications and 7.78% released patents
5%~10% 5%~10% 5%~10%
Released patents per year 5%~10% 5%~10% 5%~10% 5%~10%
Expand technology and country coverages, and enhance quality, as well as increase overall patent value Percentage of utility patents >86% 87.40% >87% >90%
  • The ratio of patented technologies and products apart from computers, tablets, and servers > 50%.
  • The ratio of patents other than Taiwan, China, and U.S. > 10%.
Foster patent asset activation, e.g. transactions, licensing-out, or monetization Involvement in patent related projects, e.g. pools or organizations Conduct assessment, screening, and tracking of patent related projects 28 patents Participate in patent related projects 2 projects 4 projects
Expand new business: 5G, AI, IoT, Smart Home, Professional Display Solutions, Smart medical, automotive electronics; Investment in advanced research and innovation New business revenue NT$120 billion NT$134.6 billion Startup O.I. as a percentage of all O.I: 28% Startup O.I. as a percentage of all O.I: 35% Startup O.I. as a percentage of all O.I: 40%
Strategies Performance goals 2021 Goals 2021 Results Progress signal 2022 Goals 2025 Goals 2030 Goals
Establish an updated information security system and mechanism to ensure information security for the company and customers Audit pass rate of customers' information security regulations 100% 100% 100% 100% 100%
ISO 27001 certified Obtained by 2 plants. New obtainment by 5 plants.
Continuous updates for 3 plants.
Obtained by 8 plants and the validity is continuously updated.
Introduced in and obtained by 7 plants.
Copied to other business groups and plants 100% of plants

  • Note: green light is over 95%; yellow light is 90%~95%; red light is below 90%